Our Policies

CONFIDENTIALITY is our highest priority. Each member of our team pledges complete discretion. We "come in with no judgment and leave with no information."

INTEGRITY is an equally high priority. Each Organizer is considered in terms of her demeanor, character and values, as best as we can determine. After all, they will be in your home or office, and managing your belongings. We take this charge seriously, and hire with great care. We also make it a practice to "hire slow, fire fast." We welcome your feedback on the quality of our staff.

INSURANCE. We maintain an insurance policy providing $4 million of Comprehensive General Liability coverage.

NO GIFTS. We have a policy of accepting no gifts. Should clients be discarding items that are no longer wanted, our Organizers may not take anything, even if offered. This avoids any misunderstandings at a later date. Tips are acceptable, although neither expected nor standard in our profession.

PAYMENT. We make every attempt to keep costs down for our clients, while still needing to show a profit. Therefore, we ask for payment by check or cash at the end of each job, or the end of each week if the job is ongoing. Of course we make exceptions within reason! And we do accept MasterCard or Visa upon request. Again, our priority is keeping our costs down, which translates to savings for all of us.

CANCELLATIONS. If you must cancel, please recognize that it costs us a day's revenue, and so do it early. In turn, we ask for your understanding if we have to cancel due to weather, unexpected school cancellation or illness.